When operating with many participants it may be beneficial to reduce time to administer creation and deletion of Respondents. With the feature Automatic Opt-Out, Respondents will automatically be removed from SMS-Track by texting the keyword “Stop”.
In addition SMS-Track can via a separate feature, prepare a weekly report containing events of Respondents opting out during the week.
For compliance reasons in certain kind of surveys, it is relevant for the customers to allow participants to opt-out.
Answers from participants opting out can be identified in the database, so these data are not lost.
Related to this feature please look at the Keyword Signup, Upload Multiple Respondentsand Respondent Categories to learn more about include and remove respondents.
You can also view all our Features. If you have any questions about a feature feel free to chat with us.